Buy, Sell & Save Crypto
Important update:
Great news for all Capitec clients.
We are happy to announce that Capitec Pay via Stitch has been enabled. This means you are now able to deposit via your Capitec bank account and have your AltCoinTrader account credited immediately.
We are happy to have our Capitec clients back on board!
So while it is disappointing we acknowledge that we were not singularly targeted by the stopping of Capitec EFT's to all major cryptocurrency exchanges and that it affected multiple players across our industry. We are however pursuing avenues to re-enable deposits from Capitec accounts soon through Stitch and Capitec Pay
In 2023 the Polygon Team announced their intention of migrating from the ticker MATIC to POL as part of their broader strategic roadmap.
AltCoinTrader is pleased to announce that we will be supporting the Polygon (MATIC) token swap to Polygon (POL).
What does this mean for you:
EasySave
If you have MATIC in our EasySave, please note that no action is required. AltCoinTrader will update to the new ticker and you will continue to earn rewards under the new ticker ‘POL’.
We have heard you!
PEPE token will be launching on AltCoinTrader.
Built on the Ethereum blockchain, the project seeks to leverage the success of meme coins, such as Shiba Inu and Dogecoin, and aims to become a leading meme-based cryptocurrency. At the time of writing $PEPE market cap is over U$ 3 billion placing it at number 24 in the rankings. Over the last year $PEPE has increased in value by over 480%.
Important dates:
Please note, past performance is not a guide to future performance, nor a reliable indicator of future results. Investing in cryptocurrency may result in the loss of capital as the value can fluctuate.
Dear valued clients
We would like to inform you about upcoming scheduled maintenance and upgrades to our banking infrastructure.
To ensure continued smooth operation and improve your overall experience, we'll be temporarily suspending all ZAR withdrawals on the 9th July between 8:30 and 16:30.
The processing of any ZAR withdrawals will be delayed.
Please note this only affects ZAR withdrawals. All trading, crypto deposits, crypto withdrawals and ZAR deposits will not be affected by the upgrade.
We appreciate your understanding and apologise for any inconvenience this may cause.
Best wishes
AltCoinTrader Team
Dear valued clients
We would like to inform you about upcoming scheduled maintenance and upgrades to our banking infrastructure.
To ensure continued smooth operation and improve your overall experience, we'll be temporarily suspending all ZAR deposits on the 4th July between 19:30 and 22:30.
The processing of any ZAR deposits requested during this timeframe will be delayed until after 22:30.
Please note this only affects ZAR deposits. All trading, crypto deposits, crypto withdrawals and ZAR withdrawals will not be affected by the upgrade.
We appreciate your understanding and apologise for any inconvenience this may cause.
Best wishes
AltCoinTrader Team
As of 12 April 2024 AltCoinTrader (Pty) Ltd. 2015/418624/07 is a registered FSP! Authorised Financial Service Provider (FSP No 53614)
As we reach another milestone in our crypto journey AltCoinTrader is please to announce that we are one of the first Crypto Asset Service Providers (CASP) in South Africa to be issued with a license...
A huge thank you to all our loyal clients that have walked this path with us. We are excited about the future of crypto both locally and internationally. Let's move forward together...
We're thrilled to share some exciting news with you - due to overwhelming demand, KASPA trading is about to become a reality on AltCoinTrader! Your enthusiasm and feedback hasn't gone unnoticed, and we're delighted to announce the upcoming launch of KASPA on our platform.Get ready for a thrilling journey into the world of KASPA as we introduce this innovative cryptocurrency to our trading portfolio. Mark your calendars for 6th of December 2023, as we prepare to unlock new possibilities and opportunities together.At AltCoinTrader, we're committed to bringing you the latest and most sought-after digital assets. KASPA represents not just a new coin but a gateway to a world of potential. Whether you're a seasoned trader or just starting out, this is an opportunity you won't want to miss.Deposits open - 4 December 2023Launch - 6 December 2023 at 10:00As always AltCoinTrader encourages everyone to please do their own research on KASPA (KAS) before getting involved. For more information check the following site https://kaspa.org
In our latest update, we are thrilled to introduce the addition of Polkadot to Easy Save. Enjoy earning an additional passive income on your crypto currency. This addition aligns with our commitment to providing you with diverse options for optimising your savings strategy, ensuring Easy Save remains your go-to platform for hassle-free and rewarding crypto savings. Easy Save remains your trusted platform, now offering a gateway to diversified savings and passive income within a user-friendly interface.
Please note, due to an outage at one of our data centres earlier today, crypto deposits and withdrawals were experiencing delays.
The issue has been resolved and the crypto nodes are coming back online one by one. We apologise for the delays and thank you for your patience and support.
As always, your funds remain safe and your deposit or withdrawal will be processed as the nodes come back online.
Worldcoin (WLD) trading will soon be live on the AltCoinTrader platform. We expect trading to go live at around 10h00 on 2 August 2023.
Deposits and withdrawals are currently active to allow clients to deposit Worldcoin (WLD) so that they have a positive balance when trading goes live.As always AltCoinTrader encourages everyone to please do their own research on Worldcoin (WLD) before getting involved. For more information check the following site https://coinmarketcap.com/currencies/worldcoin-org/
Important points to understand regarding the FLR airdrop:
If you held XRP on 12th December 2020 you qualified for a Flare (FLR) airdrop. The airdrop would have originally worked as follows: 15% of the Flare (FLR) tokens would be given to XRP holders in January 2023 and the balance would be distributed monthly over a 36 month period. AltCoinTrader has agreed to this and is ready to distribute the FLR tokens to its clients as we receive them.
However things could change! The Flare community have put forward FIP.01 – Flare Distribution, Inflation & Incentive Pool Proposal Voting starts 21 Jan 7am UTC, ends 28 Jan 7am UTC
Simply put, if the proposal is accepted the remaining tokens (85% that would have been airdropped to the address or exchange that received the first 15%) will no longer be airdropped and will be given to holders that choose to stake and wrap the FLR tokens.
If the community accepts the proposal, the remaining 36 monthly distributions will be carried out on-chain in a decentralized manner. Tokens will be shared among wallets that have wrapped FLR tokens (WFLR).
AltCoinTrader will not be receiving the tokens and therefore will not be able to distribute them. We encourage clients to withdraw their Flare (FLR) tokens and stake them in order to get additional FLR tokens.
If the community rejects the proposal, the same self-custody wallets and the same centralized exchanges that received the first airdrop will receive one airdrop per month for 36 months. Then AltCoinTrader will continue to distribute the tokens on a monthly basis as we get them, as per the original plan.
Deposits and withdrawals of Flare (FLR) are now open.
The Flare (FLR) airdrop has been completed successfully. The AltCoinTrader platform is set to launch trading of these tokens at 10:00 AM on January 18th, 2023. However, it's important to note that at this time, deposit and withdrawal functionality will not be available. Our team is working diligently to enable it as soon as possible. Only trading of airdropped FLR tokens will be permitted.
As always, AltCoinTrader encourages all users to conduct their own research on Flare (FLR) before getting involved. For more information, please visit https://flare.network/
Good news, AltCoinTrader has received the initial 15% airdrop of flare tokens and is working on distributing it to our users. Users who qualified for Flare tokens will receive deposits directly into their accounts over the next few days.
Once the distribution is complete and all users have received their 15% share we will open trading of the Flare token.
For more information about the flare airdrop check out the official Flare website and keep an eye on AltCoinTrader for more news regarding distribution of the remaining Flare airdrops.
Users who held XRP in their AltCoinTrader account on 12 December 2020 qualify for the airdrop.
AltCoinTrader had no exposure to FTX, Alameda Research, SBF or any of the 130 odd companies who have recently declared bankruptcy. AltCoinTrader client funds are not affected!
Watch the latest video from AltCoinTrader CEO Richard de Sousa as he unpacks the recent crypto fiasco.
Following the successful Ethereum ‘Merge’ last week (Thursday 15th September 2022) AltCoinTrader will be crediting all our clients’ wallets with the forked coin (ETHW) based on a snapshot of their ETH balances held in their AltCoinTrader wallets at the time of the upgrade.
While deposits and withdrawals of ETHW are on hold for the time being, we will be supporting an ETHW trading pair.
If you held ETH with AltCoinTrader at the time of the upgrade your new balance of ETHW will reflect in your AltCoinTrader wallet before trading commences which will be around 10am on Tuesday, the 20th September 2022.
AltCoinTrader will be fully supporting the Ethereum ‘Merge’. We will take care of everything, and our clients don’t need to do anything.
Should Ethereum fork into two coins, AltCoinTrader will airdrop the forked coin to all our customers that were holding Ethereum at the time of the fork on condition that the new coin is deemed viable.
As it is impossible to speculate on the viability of the forked coin, AltCoinTrader may, at its sole discretion choose not to support the forked coin. As always, AltCoinTrader will do what it believes to be in the best interests of our customers and the community.
To protect AltCoinTrader users, the forked coin will go through the same robust listing review process that AltCoinTrader conducts for any other coin. The listing review process will consider elements such as community backing and client demand amongst others. The outcome of this review process may be that the forked coin is listed on the AltCoinTrader exchange as a new trading pair.
If viable, AltCoinTrader will credit your wallet with the forked coin (ETHW) based on a snapshot of ETH balances held in your AltCoinTrader wallets at the time of the upgrade.
As a precautionary measure during this significant event, ETH and all ERC-20 token withdrawals and deposits will be suspended during the upgrade. We will send more detailed communication closer to the time.
*Note* - Update 12th September 2022
Once deposits are suspended, only ETH deposited on the Ethereum network will be eligible for the airdrop.
Any ETH deposited on any other network (E.g. BSC or Polygon) after deposits are suspended, will not be eligible for the airdrop.
USD Coin (USDC) trading will soon be live on the AltCoinTrader platform. We expect trading to go live at around 10h00 on 14 June 2022.
Deposits and withdrawals are currently active to allow clients to deposit USD Coin (USDC) so that they have a positive balance when trading goes live.
As always AltCoinTrader encourages everyone to please do their own research on USD Coin (USDC) before getting involved. For more information check the following site https://www.centre.io/usdc
AltCoinTrader will be supporting the BTT Redenomination Plan which will see existing TRC10 token BTT renamed to BTTOLD and swapped for a new TRC20 token taking the name BTT. The process will involve stopping existing BTT deposits, trading and withdrawals for a 24 hour period.
On 18 January 2022 at 11am BTT deposits, trading and withdrawals will be stopped. Any open orders will be canceled and credited to your balance. The process of converting existing BTT to new BTT will see client balances adjusted in line with the upgrade which will see the amount of coins increase with a ratio of 1:1000. For example, for every 1 BTTOLD you hold you will receive 1000 BTT. This will be done automatically for all AltCoinTrader clients. All old BTT information will be renamed BTTOLD and will reflect in the deposit, trade and withdrawals history.
On 19 January 2022 at 11am BTT deposits, trading and withdrawals will be opened. Trading of the new BTT token will open as a new trading pair.
Withdrawals of BTTOLD will no longer be supported as of 19 January 2022. Any deposits of BTTOLD will be manually converted and new BTT credited to your account.
While unconfirmed at this stage, we have reason to believe a hacker or hackers may have been able to breach one of our systems. All our customers funds (ZAR or Crypto), account balances and passwords are safe and unaffected by the suspected breach. In compliance with section 22 of POPIA, we are required to notify data subjects that may have been affected, by a breach of personal information, irrespective of whether the breach is comparatively insignificant or severe.
According to the spokesperson of the Information Regulator, since POPIA was enacted, South African firms have had no less than 139 data breaches. These include the big banks like FNB, ABSA, Standard Bank, credit unions, insurers and others. Unfortunately, we have reason to believe we are the latest in this long line of firms to have been targeted.
We were contacted by an unknown person/s on the 28th of December claiming they had gained access to our CRM system, in which they threaten AltCoinTrader with reputational damage unless their ransom gets paid. While not confirmed, it is always prudent to assume that the threat is credible at this early stage.
It is not AltCoinTrader’s policy to ever succumb to ransom demands as we believe this makes the company and our clients a greater target for future attempts. It is for these reasons that the personal information relating to our customers is completely segregated from the information relating to funds, account balances and passwords, meaning a breach in one area will not result in any danger to your funds (Crypto or ZAR). That being said, we are required to notify authorities and data subjects in circumstances where there may have been a breach in their personal information, to allow customers to take any precautionary measures they deem fit.
We believe the information that may have been exposed by the hack includes the sensitive and personal information of our clients. For the avoidance of doubt this may include names, physical and email addresses, contact details, identity numbers, usernames, FICA documents, as well as less sensitive information such as previous queries you may have logged on our platform. No password information or information pertaining to funds have been breached.
The potential consequences of such a breach, unlikely as it may be, is that hackers may use this personal information, contact you directly (pretending to be a representative from AltCoinTrader (or other institution) and attempt to leverage their knowledge of your personal information for other nefarious purposes, or try to get additional information from you that may compromise your accounts at other institutions...they may even try to get your AltCoinTrader password. Please never share this type of information with anybody no matter who they claim to be.
Solana (SOL) trading will soon be live on the AltCoinTrader platform. We expect trading to go live at around 11h00 on 6 December 2021.
Deposits and withdrawals are currently active to allow clients to deposit Solana (SOL) so that they have a positive balance when trading goes live.
As always AltCoinTrader encourages everyone to please do their own research on Solana (SOL) before getting involved. For more information check the following site https://solana.com/
As of Tuesday, 30 November 2021 AltCoinTrader will no longer accept deposits made to our Nedbank bank account. We have selected Standard Bank as our preferred bank.
You may obtain the deposit information for Standard Bank from the deposit section of your AltCoinTrader profile. Please make sure you update your bank beneficiary details to ensure your deposit is sent to Standard Bank.
AltCoinTrader will never ask you to update your details via a link. Please be on the lookout for phishing emails and scams during this transitional period.
Can I still use my Nedbank account to make deposits and receive withdrawals?
The Nedbank announcement does not apply to personal accounts. You will still be able to deposit from an Nedbank account to an AltCoinTrader account or make a withdrawal to an Nedbank account from AltCoinTrader.
As inter-banking transaction times are much slower, we recommend clients open a Standard Bank account for instant deposits and withdrawals.
We are experiencing issues with our banking link to Standard Bank which may cause delays in deposits & withdrawals.
We are working on resolving the issue and appreciate your understanding. Updates to follow.
In terms of the suspected breach, we have notified the South African Information Regulator and are opening a criminal case with SAPs. We commit to working with authorities in the hope that the perpetrators will get caught and face the full force of the law.
We are currently investigating the veracity of the suspected breach and if/how the breach would have occurred so that any system vulnerabilities that can be exploited are fixed. As an additional measure, for your peace of mind we have instituted a control that places blocks on accounts after only 3 failed password attempts.
Unfortunately, we live in a world where these types of events are happening on an ever-increasing basis, even within some of the most secure online environments in the world. If you are concerned it is always good practice to use 2-factor-authentication and strong passwords, never disclose your passwords to anybody and to regularly update passwords associated with accounts that hold any of your funds. You can find out more information about ensuring your account is secure from our Help Centre. We thank you for your understanding and will keep you appraised of any material outcomes of the investigation.